Terms And Conditions - Installment Loans

Detail	Information
Credit Provider	Hardeep Kumar Wagla t/as Installment Loans
ABN	13 690 290 821
Australian Credit Licence No.	389610
Address	8 Budawang Street, Parkinson QLD 4115
Telephone	0457 857 029
Email	loansinstallment@gmail.com
Website	www.installmentloans.com.au
Effective Date	1 January 2025
Last Updated	1 January 2026

1. About These Terms and Conditions

These Terms and Conditions govern your access to and use of the Installment Loans website located at www.installmentloans.com.au (the “Website”) and any products or services we offer through it. By accessing the Website, submitting an application, or using any of our services, you agree to be bound by these Terms and Conditions in full.

Please read these Terms carefully before using our Website or applying for any product. If you do not agree with any part of these Terms, you should not use our Website or services.

We reserve the right to update or amend these Terms at any time. The current version will always be published on our Website. Continued use of the Website following any amendment constitutes acceptance of the updated Terms.

These Terms should be read alongside our Credit Guide, Target Market Determination, and Privacy Policy, all of which form part of our overall disclosure framework.

2. Definitions

In these Terms and Conditions, the following definitions apply:

“We,” “us,” or “the Company” means Hardeep Kumar Wagla t/as Installment Loans, ABN 13 690 290 821, ACL 389610.
“You” or “the applicant” means any person who accesses the Website, submits an application, or enters into a credit contract through our platform.
“Website” means www.installmentloans.com.au and all associated pages and subdomains.
“Lender Partner” means any third-party licensed credit provider on our referral panel to whom we may introduce your application.
“Products” means personal loans, business loans, and vehicle loans facilitated through our platform.
“Application” means a loan application submitted through our Website.
“Credit Contract” means any contract entered into between you and a lender partner following a successful application.
“NCCP Act” means the National Consumer Credit Protection Act 2009 (Cth).
“NCC” means the National Credit Code, being Schedule 1 to the NCCP Act.
“PPSR” means the Personal Property Securities Register established under the Personal Property Securities Act 2009 (Cth).
“AFCA” means the Australian Financial Complaints Authority.

3. Our Services

Installment Loans is a credit provider and introducer. We offer the following services through our Website:

direct provision of personal loans and vehicle loans to eligible Australian applicants; and
introduction and referral of business loan enquiries to our panel of licensed lender partners.

Where we act as an introducer, we do not make lending decisions on behalf of lender partners, and we cannot guarantee that any referral will result in an approved loan. The terms, fees, interest rates, and conditions of any loan offered by a lender partner are determined solely by that lender and will be disclosed to you directly by them prior to any contract being entered into.

We do not offer mortgage loans, home equity loans, second mortgage loans, or any other form of real property-secured credit through this platform.

4. Eligibility

To be eligible to apply for a product through our Website, you must:

be at least 18 years of age;
be an Australian citizen or hold a valid permanent residency visa;
hold an active Australian bank account in your name;
have a regular, verifiable source of income;
not be currently bankrupt or subject to a personal insolvency arrangement; and
reside in Australia at the time of application.

For business loan applications, the business must hold a valid Australian Business Number (ABN) and be actively trading at the time of application. Additional eligibility criteria may apply depending on the specific product and lender.

Meeting the eligibility criteria above does not guarantee approval. All applications are subject to a full credit and suitability assessment in accordance with our responsible lending obligations under the NCCP Act.

5. The Application Process

When you submit an application through our Website, you acknowledge and agree to the following:

All information provided in your application is accurate, complete, and not misleading in any material respect.
You consent to us collecting, using, and disclosing your personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).
You consent to us conducting credit checks and verifying your identity and financial information as required by our responsible lending and AML/CTF obligations.
You understand that submitting an application does not constitute an offer of credit and does not create any obligation on our part to provide credit.
You authorise us to refer your application details to one or more lender partners from our panel if we determine that a referral is appropriate based on your stated requirements.
You understand that a lender partner may conduct their own independent credit assessment and may approve, decline, or conditionally approve your application on terms that differ from what you have requested.

6. Responsible Lending

We are committed to responsible lending in all of our activities. In accordance with Chapter 3 of the NCCP Act, we will not enter into a credit contract with you, or refer your application for products that are, or are likely to be, unsuitable for your financial situation, requirements, and objectives.

Before providing credit assistance or entering into a credit contract with you, we will:

make reasonable enquiries about your financial situation, requirements, and objectives;
take reasonable steps to verify the information you provide; and
conduct a suitability assessment to determine whether the proposed credit is appropriate for your circumstances.

If we determine that a product is not suitable for you, we will not proceed with the application for that product. We may suggest an alternative product or recommend that you seek independent financial advice.

7. Fees, Interest, and Charges

The specific fees, interest rates, and charges applicable to your loan will be set out in full in the Credit Proposal Disclosure Document and the credit contract provided to you before any contract is entered into. As a general guide:

Personal Loans (Small — $2,100 to $5,000)

Establishment Fee: up to 20% of the loan amount (one-off, upfront)
Monthly Fee: up to 4% of the loan amount per month
Default Fees: capped at the lender’s reasonable recovery costs

Medium Personal Loans ($5,100 to $10,000)

Interest Rate: 29.90% – 47.00% per annum
Establishment Fee: approximately $400 (one-off)
Monthly Fee: $0 – $18 per month

Car / Vehicle Loans ($8,000 to $30,000)

Establishment Fee: set by lender (one-off)
Monthly Service Fee: approximately $10 per month
Early Exit Fee: may apply (refer to your specific contract)
Late Payment Fee: $15 – $30 per missed payment

Business Loans

Interest rates, fees, and charges are determined by the lender and will vary depending on loan amount, term, security, and your business profile
Full disclosure will be provided by the lender prior to any contract being entered into

We do not charge you any upfront application fees for using our platform. Where we receive a referral fee or commission from a lender partner, this is paid by the lender from their own revenue and does not increase your cost of borrowing.

8. Vehicle Security and PPSR

Where you obtain a Car or Vehicle Loan through our platform, a security interest will be registered over the vehicle on the Personal Property Securities Register (PPSR) in accordance with the Personal Property Securities Act 2009 (Cth). The following conditions apply:

You must maintain comprehensive insurance over the vehicle for the full duration of the loan.
You must not sell, transfer, or otherwise dispose of the vehicle without the prior written consent of the lender.
You must not allow any competing security interest to be registered over the vehicle.
You must not remove the vehicle from Australia without prior written consent.
Upon full repayment of the loan, the security interest will be discharged and removed from the PPSR.

Failure to comply with these conditions may constitute a default under your credit contract and may result in the lender exercising their rights under the PPSA, including repossession of the vehicle.

9. Default and Enforcement

You will be considered in default under your credit contract if you:

fail to make a repayment on its due date;
provide false, misleading, or incomplete information in your application;
breach any other term of your credit contract;
become insolvent or are declared bankrupt; or
in the case of a vehicle loan, dispose of or fail to insure the secured vehicle.

In the event of a default, we or the relevant lender will issue a written Notice of Default. If the default is not remedied within the timeframe specified in the notice, enforcement action may be taken in accordance with the NCC and applicable law. This may include recovery of the outstanding debt, reporting of the default to credit reporting bodies, and in the case of secured loans, repossession and sale of the secured asset.

The law prohibits any form of undue harassment or coercive conduct in connection with debt recovery. If you feel you are being treated unfairly, you may contact AFCA or ASIC.

10. Financial Hardship

If you are experiencing financial difficulty and are unable to meet your repayment obligations, please contact us as soon as possible. We are committed to working with you to find a fair and practical resolution. Depending on your circumstances, we may be able to:

extend the term of your loan to reduce individual repayment amounts;
defer repayments for an agreed period; or
restructure your repayment schedule.

You also have the right to apply for a hardship variation under Section 72 of the National Credit Code. Please submit your request in writing with as much detail as possible about your circumstances. We will respond to all hardship requests within a reasonable timeframe.

Free and independent financial counselling is available through the National Debt Helpline on 1800 007 007 or at ndh.org.au.

11. Website Use

By accessing and using our Website, you agree to the following conditions:

You will use the Website only for lawful purposes and in a manner that does not infringe the rights of any third party.
You will not attempt to gain unauthorised access to any part of the Website, our systems, or any server, computer, or database connected to the Website.
You will not use the Website to transmit any unsolicited commercial communications, malware, or harmful code.
You will not reproduce, copy, distribute, or commercially exploit any content from the Website without our prior written consent.
You acknowledge that the information on the Website is provided for general informational purposes only and does not constitute financial, legal, or tax advice.

We reserve the right to suspend or terminate your access to the Website at any time if we reasonably believe you are in breach of these Terms.

12. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, icons, and software, is the property of Installment Loans or its content licensors and is protected under Australian and international copyright law. You may not reproduce, republish, or distribute any content from this Website without our express written permission.

Nothing in these Terms grants you any right, title, or interest in any intellectual property owned or licensed by us.

13. Third-Party Links and Services

Our Website may contain links to third-party websites, including lender partner websites and external resources. These links are provided for your convenience only. We do not endorse, control, or take responsibility for the content, accuracy, or practices of any third-party website. Accessing any third-party website is done entirely at your own risk.

We are not responsible for any loss or damage arising from your use of or reliance on any third-party website or service accessed through our Website.

14. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis without any warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

the Website will be available at all times or free from errors, interruptions, or viruses;
any information on the Website is accurate, complete, or up to date; or
the Website will meet your specific requirements.

15. Limitation of Liability

To the maximum extent permitted by Australian law, we will not be liable to you or any third party for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Website or our services, including but not limited to loss of income, loss of profit, loss of data, or loss of business opportunity.

Nothing in these Terms limits or excludes any liability that cannot be excluded under the Australian Consumer Law or any other applicable legislation, including liability for death or personal injury caused by our negligence.

16. Privacy

We collect, use, store, and disclose your personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By using our Website and submitting an application, you consent to our collection and use of your personal information as described in our Privacy Policy.

We may also be required to collect and verify your identity under our obligations pursuant to the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).

17. Dispute Resolution

If you have a complaint about our services or any product offered through our platform, please contact us in the first instance using the details below. If your complaint is not resolved to your satisfaction, you may escalate it to AFCA, which provides a free and independent external dispute resolution service.

Australian Financial Complaints Authority (AFCA)
Phone	1800 931 678
Email	info@afca.org.au
Website	www.afca.org.au
Mail	GPO Box 3, Melbourne VIC 3001

You may also contact ASIC on 1300 300 630 or at www.asic.gov.au with any concerns about our conduct as a credit licensee.

18. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland in respect of any dispute arising out of or in connection with these Terms or your use of our Website and services.

19. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, that provision will be severed from the remaining Terms, which will continue in full force and effect.

20. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Contact Method	Details
Phone	0457 857 029
Email	loansinstallment@gmail.com
Website	www.installmentloans.com.au/contact
Address	8 Budawang Street, Parkinson QLD 4115

General Disclaimer: The information on this Website is general in nature and does not constitute financial, legal, or tax advice. You should consider your own circumstances and seek independent professional advice before making any financial decisions. Installment Loans does not guarantee the approval of any application or the availability of any specific product for any individual applicant.